CricBD's Privacy Policy — Your Information, Our Responsibility

1. Introduction

Welcome to CricBD (cricbd.bar). Our Privacy Policy is designed to be fully transparent with you — covering what information we collect, how we use it, and how we keep it safe.

CricBD is one of Bangladesh's most trusted online betting and gaming platforms. We believe your privacy is a fundamental right. This Privacy Policy applies to our website, mobile app, and all related services. By using CricBD, you are considered to have accepted this policy.

2. What information we collect

CricBD collects certain information to improve your experience and meet regulatory requirements. This data falls into two categories — what you provide directly, and what our platform collects automatically.

A) Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and country
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, bank account, etc.)
• Messages and complaints sent to customer support

B) Information collected automatically:

• IP address and device type
• Browser type and operating system
• Your gaming and betting history
• Login time, session duration, and browsing patterns on the site
• Data collected through cookies and tracking technologies

3. How We Use Your Information

Information collected on CricBD is used solely for the purposes listed below. We never use your data for unauthorized or unnecessary purposes.

4. Cookie Policy

CricBD uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience. We use the following types of cookies:

• Essential cookies: Essential for login sessions and security — the platform cannot function properly without these.
• Performance cookies: To remember your preferences, such as language selection and game settings.
• Analytics cookies: To understand which parts of the site are used most, so we can continue improving our services.
• Marketing cookies: To show you relevant ads based on your interests. You can opt out of this at any time.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some CricBD features.

5. Data Sharing Policy

CricBD never sells your personal information. However, in certain circumstances, we may share limited data with trusted partners:

• Payment processors: Necessary financial information is shared with bKash, Nagad, or our banking partners to process transactions.
• Legal obligations: Data may be disclosed to comply with court orders or government directives.
• Technology partners: Limited operational data is shared with technology service providers to keep the platform running; all such providers are bound by confidentiality agreements.
• Responsible gaming organizations: If problem gambling is identified, relevant information may be reported to the appropriate regulatory authority.

6. Data Security Measures

CricBD uses industry-standard technology to protect your data. Our security infrastructure consists of the following layers:

• 256-bit TLS/SSL encryption — applied to all data transfers
• Two-factor authentication (2FA) — for account security
• Firewall and intrusion detection systems
• Regular third-party security audits
• Encrypted database backups — across multiple servers
• Restricted data access and training for employees

Please keep in mind that no method of transmission over the internet is 100% secure. Use a strong password for your account and never share it with anyone. If you notice anything suspicious, contact CricBD Support immediately.

7. Your Data Rights

You have full rights over your personal data on CricBD. Contact our support team to exercise any of the following rights:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your account and data under certain circumstances.
• Right to restrict processing: In certain cases, you may object to the processing of your information.
• Data portability: You can request your data in a structured, portable format.
• Withdrawal of consent: You may opt out of marketing communications at any time.

8. Protection of Minors

CricBD strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect personal information from minors. If we are informed that a registered user is under 18, the account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account on CricBD, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible gambling View page.

9. Data Retention Period

CricBD does not retain your data beyond what is necessary. In general:

• Data for active accounts is retained for as long as the account remains open.
• Following account closure, financial records are retained for a maximum of 5 years in accordance with legal obligations.
• Customer support conversations may be retained for up to 3 years.
• Activity logs are automatically deleted after 1 year.

Once the retention period expires, data is securely and permanently destroyed, unless otherwise required by law.

10. Changes to the privacy policy

CricBD may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform. The "Last Updated" date at the top of the page always reflects the most current version.

Continued use of CricBD after any changes have been made constitutes your acceptance of the updated policy. We recommend checking this page regularly.